For over ten years, we've had the opportunity to
work with many of the finest organizations in professional sports.
Our programs on fan loyalty, teamwork and strategic planning have
been used by organizations like the NFL, Major League Soccer, Major
League Baseball and the NBA.
Training Programs Include:
Increasing Fan Loyalty
Teamwork
Strategic Planning
"When
it comes to Customer Service Training and Fan Loyalty Programs,
there's no doubt the first call should be to Peter Stark."
- Lou Imbriano
New England Patriots
"Peter conducted a seminar
on increasing fan loyalty for over 30 staff members from six
European countries. The feedback has been highly positive and
we believe that this new level of service will help differentiate
our league within local markets and help grow our business as a
whole. I recommend him without hesitation."
-Alistair Kirkwood
NFL Europe
"Peter recently spoke to our
top level execs at the Denver Broncos. His presentation was
excellent and precisely targeted. I would highly recommend Peter to
any organization who aims to heighten and improve their focus on
important organizational issues."
-Joe Ellis
Denver Broncos
"The feedback we received
from the team representatives has been impressive and extremely
positive. We hope that every team uses that knowledge to
increase ticket sales and to retain season ticket holders."
-Marion Harvey
NBA
"As you know, we are the
fifth major league sport fighting and competing with all of the
other leagues. If we can excel in customer service & fan
loyalty, we have won the battle in converting fans. I would be
more than happy to recommend your services to anyone. I look
forward to doing business with you again in the future."
-Beth Conroy
Major League Soccer
"Peter Barron Stark &
Associates helped us achieve our goal of improving customer service
by training more than 2000 employees, including Game Day, Front
Office and Management. It was no easy task, yet Peter and his
staff were not only efficient, effective and organized, but also a
pleasure to work with. Their professionalism and ability to be
flexible were characteristics that became invaluable to us. I
highly recommend them."
-Debra Kay Duncan
Los Angeles Dodgers
"Due
to the knowledge, expertise, experience and energy of Peter Barron
Stark & Associates, the San Diego Padres are better trained to meet
and exceed the needs and wishes of our fans, creating for them a
more memorable baseball experience. I strongly recommend you provide
Peter Barron Stark & Associates full consideration if it is your
objective to improve the skills of your employees and to meet and
exceed the expectations of your customers."
-Mark Guglielmo
San Diego Padres
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