|
How Excellent Is Your Workplace?
Answer the following questions to determine your position on the road to
workplace excellence. Rate your organization on a scale of 1 (we’ve lost
our way, send us a map) to 5 (we’ve arrived - our employees love to come
to work!)
1. Does your organization have a well-defined vision? Does this vision
include a clear mental picture of your ideal work environment? Are your
employees central figures in your organizational success? Is your vision
a compass for your leaders who make decisions that affect employees? Are
your leaders willing to make tough decisions in the best interest of
their employees?
Score ______
2. Does your strategic plan include a component focused specifically on
workplace excellence? Do you have action plans that map out the steps
you will take? Have you identified measurable goals that will allow you
to assess your progress toward your ideal environment? Does every
employee have a well-defined role to play in creating workplace
excellence?
Score ______
3. Does your organization thrive during change? Do your leaders speak
and act positively about changes? If asked, could leaders articulate
their employees’ concerns regarding change, as well as their plan to
address these concerns? Are employees invited to give input and present
ideas to lead the change process? When change occurs, are employees
entrusted with greater responsibility to carry out change initiatives?
Score ______
4. Are customers clamoring to do business with you? Do you have a high
percentage of loyal, repeat customers, or are you always looking for new
business? If asked, could employees tell you something unique about the
expectations of your most valued customers? Do you measure customer
satisfaction on a regular basis?
Score ______
5. Do your leaders know the thoughts and opinions of your employees? If
asked, could they list what your employees perceive as your
organization’s greatest strengths, weaknesses, opportunities and
threats? Does every manager understand the challenges employees face?
Does every manager have a plan in place to enhance employee
productivity? Are positive changes taking place, or do employees express
the same concerns year after year?
Score ______
6. Do you have a training strategy? Is it linked to your organization’s
core business objectives? Do you maintain your plan even during busy
periods or difficult economic times? Do all the people in your
organization subscribe to the belief that they still have a lot to
learn? Do leaders in your organization participate in training?
Score ______
7. Would your employees say you have their best interest at heart? Would
they recommend your organization to friends as a great place to work? Do
leaders in your organization take the time each day to tell employees
thank you for a terrific job, or to recognize them for a gallant effort
that failed? Does your reward system appropriately reward the highest
achievers?
Score ______
Scale
31-35 The word is out! Your name is
synonymous with workplace excellence, and everyone wants to work with
your organization.
25-30 You’ve got your map out and
you’re making great progress. Keep focused and stay on the road.
20-24 Time to rally the troops,
reestablish your plan and recommit your efforts.
15-19 Detour ahead! Call your
leaders together for a heart-to-heart. Do they support your vision or
not?
|
